Get Started
How to set up multi-currency feeds with FOX - AdTribes
  1. Home
  2. Knowledge Base
  3. Integration
  4. How to set up multi-currency feeds with FOX

How to set up multi-currency feeds with FOX

Do you sell in more than one currency with FOX – Currency Switcher Professional for WooCommerce, but your product feed still shows prices in your store’s base currency? Shopping channels match feeds to local shoppers, so a feed set to the wrong currency can result in rejected products or lost sales.

The Product Feed Multi-Currency Addon fixes this. It connects Product Feed Pro to FOX, letting each feed output prices and shipping costs in the currency of your choice. This guide shows you how to set the currency for a feed.

This feature lives in the paid Product Feed Multi-Currency Addon, which runs on top of the core Product Feed Pro plugin (version 13.5.5 or later). You don’t need Product Feed Elite for it. The addon is included in the Plus and Business plans, and your licence is what gives you access to it and its updates. Without the addon installed and active, the currency dropdown described below won’t appear.

Prerequisites

Before you begin, ensure you have all the items listed in the table below.

RequirementDetails
Product Feed ProVersion 13.5.5 or later, and active (the core Product Feed plugin)
Product Feed Multi-Currency AddonInstalled and active (included in the Plus and Business plans, which is how you get the addon and its updates)
FOX Currency SwitcherActive on your store, with the currencies you want to output configured in its settings

There’s no separate setting to enable this integration. The addon detects FOX automatically, so as long as both plugins are active, the currency option appears on your feeds. This also works if you’re still running FOX under its older name, WooCommerce Currency Switcher (plugin slug woocommerce-currency-switcher). The addon checks for that plugin as well as FOX’s own currency data, so you don’t need to reinstall anything after an upgrade or rebrand.

Set the currency for a feed

Follow these steps to pick which currency a feed uses.

  1. In the WordPress admin menu, click Product Feed.
  2. Open the feed you want to update, or create a new one to reach the feed edit screen.
  3. On the General tab, find the Currency (FOX) dropdown. It sits just above the Country field.
  4. Choose the currency you want this feed to use.
  5. Finish setting up the rest of your feed, then save and generate it.
The Currency (FOX) dropdown on the General tab of the feed edit screen

That’s it. From now on, this feed outputs prices in the currency you selected.

How the conversion works

When you pick a non-base currency, the addon converts each product’s price and shipping cost into that currency using FOX’s own exchange rates, decimal settings, and thousand separators, so the feed matches how FOX displays prices on your store. If you’ve turned on FOX’s fixed pricing feature and set a manual price for a product in that currency, the addon uses that fixed price instead of the auto-converted amount. The same applies to a fixed shipping cost you’ve set on a flat rate shipping method for that currency. Because feeds generate over cron and WP-CLI, where there’s no shopper session to read a live exchange rate from, the addon reads FOX’s saved currency settings directly instead of relying on FOX’s own display-time conversion.

Troubleshooting

The Currency (FOX) dropdown doesn’t appear on the General tab
The dropdown only shows when the addon can detect an active FOX setup. Check each of these:
  • FOX Currency Switcher is active.
  • The Product Feed Multi-Currency Addon is installed and active.
  • You’re running Product Feed Pro 13.5.5 or later.
My feed still shows base-currency prices
This happens when the feed’s selected currency matches your store’s base currency. The addon only converts prices when you pick a currency different from the base. Open the feed, set the Currency (FOX) dropdown to the currency you want, then regenerate the feed.

FAQ

Do I need to turn this integration on anywhere?
No. There’s no enable toggle. Once Product Feed Pro, the Multi-Currency Addon, and FOX are all active, the currency option appears on your feeds automatically.
Do I need Product Feed Elite for this?
No. The Multi-Currency Addon runs on top of the core Product Feed Pro plugin (version 13.5.5 or later), so you don’t need Product Feed Elite active. You do need the addon itself, which is included in the Plus and Business plans.
Can different feeds use different currencies?
Yes. The currency is set per feed, so you can create one feed per currency and point each to the right shopping channel.
Does it convert shipping costs too?
Yes. Both product prices and shipping costs convert into the currency you select for the feed, including any fixed shipping cost you’ve set in FOX for that currency.

Need more help?

If you have the Multi-Currency Addon (included in the Plus and Business plans), the fastest way to reach us is to open a support ticket from your account. Our team can check your feed and FOX setup directly.

If you’re using the free Product Feed Pro plugin without the Addon, post your question in the WordPress.org support forum. Keep in mind that multi-currency feeds need the Multi-Currency Addon.

Was this article helpful?

Related Articles

Complete Your Purchase
AdTribes WooCommerce Product Feed

The best WooCommerce product feed plugin

  • AdTribes Pty Ltd
    ABN: 40 675 636 816
Product
Resources & Info
Partner Sites
Rymera